If for any reason you are not completely satisfied with your purchase, we will give you a 30 day money-back guarantee from the time you receive the products. Please email us at info@sunhighlands.com.au within 30 day period if you are not satisfied with your purchase so that we can resolve any issues.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you prepay all postage.
Assuming any risk of lost, theft or damaged goods during transit you are advised to ensure shipment insurance with your postal carrier.
SUNHIGHLANDS AUSTRALIA will not be responsible for parcels lost or damaged in transit if you chose not to insure.
If you have any questions on how to return your item to us,

Please do Contact Us
Street address: 166 Epping Rd, Lane Cove West NSW 2066, Australia
If you have any inquiries regarding this document email at info@sunhighlands.com.au